Non-urgent advice: Service Update

Please be aware that your prescription may take up to 4 working days to process due to increased workloads.

Ways of Ordering Your Repeat Medication

  • If you are on regular medication you will be issued with a repeat prescription slip, this repeat prescription slip can be handed into dispensary, posted through the letter box,  handing back to the delivery driver or by leaving it at your nearest village collection point.
  • You can also request your medication online through the following pathways: NHS APP, SystmOnline or PATCHS

Non dispensing prescriptions take 3 full working days, please then contact your nominated pharmacy to confirm collection.

Register for Online Services

To have access to SystmOne, contact the practice.

We will then issue you a username and password.

Once you are registered you will be able to use the service to:

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • Change your contact details
  • Review your medications and known allergies


The surgery offers a dispensing service during opening hours to patients living more than a mile from the chemist in Burnham Market and who wish us to do so.

The dispensary is open 09:00-13:00, 14:00-18:30 Monday to Friday.

Dispensing prescriptions take 5 full working days, excluding weekends.

Please allow 5 full working days if sending to one of the village collection points, excluding weekends.

Dispensary Boundary


Bircham newton

Bleinham Park


Brancaster Staithe

Burnham Market

Burnham Norton

Burnham Overy Staithe

Burnham Overy Town

Burnham Thorpe



Holme Next The Sea

Houghton St Giles

New Holkham

North Creake




South Creake





Wicken Green


We are unable to dispense to post codes within a mile radius of a Pharmacy.

Village Collection Points

You can arrange to collect your medicines direct from the dispensary at the surgery or you can have them delivered to your nearest delivery point where they can be collected at your convenience.

There are collection points at Thornham:

  • Thornham – The Drove
  • Docking Mini-Supermarket

View the nearest pharmacies

This is a delivery and collection service manned entirely by volunteers.

Medication Review

The repeat prescription form contains a date for your medication review.

We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery.

If you have been advised by the surgery that your review is due, please use our Medication Review form.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

NHS Charges